Kos Dent Removal (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, schedule an appointment, or communicate with us through text messages, emails, or other channels.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and any details you provide when requesting services.
Communication Data: Records of your SMS/text messages, emails, and calls with us.
Technical Data: IP address, browser type, device information, and usage data when you visit our website.
Service Information: Details about your dent removal needs, appointments, and preferences.
2. How We Use Your Information
We use your information for the following purposes:
To provide dent removal services and respond to your inquiries.
To schedule and confirm appointments.
To send service updates, promotions, or follow-ups via SMS and email.
To improve our services, website, and customer experience.
To comply with legal or regulatory requirements.
3. SMS/Text Messaging and Email Compliance
By submitting your phone number and/or email address through our forms or by contacting us, you consent to receive SMS messages and emails from Kos Dent Removal.
Message Frequency: You may receive appointment confirmations, reminders, updates, or promotional messages.
Opt-Out: You can opt out of SMS by replying STOP to any message. You can opt out of emails by clicking the Unsubscribe link at the bottom of our emails.
Message/Data Rates: Standard message and data rates may apply.
We will not sell or share your phone number or email address with third parties for marketing purposes.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following cases:
With trusted service providers who assist us in delivering services (e.g., GoHighLevel for CRM and communications).
When required by law or legal process.
To protect our rights, customers, or business operations.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
6. Your Rights
You have the right to:
Access and request a copy of the personal data we hold about you.
Request correction or deletion of your personal data.
Opt out of marketing communications at any time.
7. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Kos Dent Removal
Email: koslife3@gmail.com